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Hatfield Teen: 'I Was Fired From Domino's for Being Deaf'

Kyle Riess, 17, claims he was fired from Domino's in Lansdale for his innate hearing impairments. The franchisee manager said Riess was fired for not being able to properly hear customers on the phone.

A Hatfield teen, who volunteers as a firefighter at Hatfield Fire Co., and his mother claim he was fired from his job at Domino's on West Main Street in Lansdale because he is deaf in both ears.
The Reporter featured the story of Kyle Riess, 17, who wears hearing aids in both ears and also lives with cerebral palsy. Riess, a junior at North Penn High School, had taken a part-time gig at Domino's to pay for Christmas gifts.
But, after three weeks on the job, the manager of the franchise fired him on Nov. 22 after consulting with corporate because Riess had trouble hearing people on the phone and trouble hearing direction from the manager in the loud kitchen, per the report.
Under the Americans With Disabilities Act, individuals with hearing impairments, for example, are protected by law. It forces employers to make accommodations for employees.
Domino's told The Reporter that franchisee owner Bryan Rozinski makes personnel decisions at the location.
The Riess family plans to file a complaint with the Equal Employment Opportunity Commission.
Read more at this link.
The Truth December 05, 2013 at 04:40 PM
Hopefully his complaint will not fall on deaf ears...
Pauline Tiblis December 05, 2013 at 05:00 PM
they didnt realize this when they hired him? I think its unfair for them to do this. hope it all work out.
Lindsay Hellmann December 05, 2013 at 05:04 PM
When we get Domino's, we get from that location.. Not any more.. Good luck Kyle.. Don't let the haters put you down, let them motivate you!! :)
Carol Levy December 05, 2013 at 06:14 PM
As Pauline said they knew this when they hired him and therefore should have placed him in a position where the impairment would not be a problem for the store.
jayne hodges December 05, 2013 at 08:28 PM
Don't yell at me but maybe he was getting many orders wrong, etc costing the place lots of money and losing customers. Maybe they just gave him a chance but this is not the job for him. If I got a job there and my CFS Chronic Fatigue Syndrome set in, I would get orders wrong too and I'd lose the job. Nobody would feel bad for me so I'd have to accept that I would have to get a job that I could do. I think Dominos did what they had to...see my disability is not always visible to others, until it would make mistakes because of the CFS.
Carol Levy December 05, 2013 at 08:33 PM
No yelling Jayne ((*_*)) but I have a chronic pain disorder that makes using my eye for more then 15 - 20 minutes exceedingly painful and is something I cannot do. Many years ago I worked at a mens shoe store, low volume customers and most knew what they wanted so I did not have to do muc eye usage. When they changed me to a very busy store and made me do the register I had to quit; it was too much for me because of the pain. All of us with disabilities have tasks we cannot do and it should not be expected when hired for us to be assigned to those tasks. He should not have been given any job that required good hearing ability. That is on the manager. That being said if he was having trouble hearing in the kitchen he could be a potential danger not only to himself but to the other employees and building. Once he was hired they had a responsibility to use him in as way that worked for the company and utilized him in a way where his impairment was not an impairment.
jayne hodges December 05, 2013 at 08:52 PM
Well said, Carol Levy! I also have chronic pain disorder and can only see out of one eye clearly, and that happened only two yrs ago! I have been on disability for over ten years. So besides the other stuff I could not even get a pt job where I need to see midrange as part of the job. This boy has a long way to go. He needs to know his capabilities and so do his parents. can't blame the rest of the world for him not being able to do a certain job. I can't do that either!
DELIAH ONE December 06, 2013 at 09:05 AM
It was not because of his disability. Why would someone take a job that requires taking phone orders that's deaf?? They gave him a shot but it didn't work. There are other jobs that may work out better for all. Grocery stores, dept. stores........... Do not use the disability as a crutch or an excuse. Get something he can do and do well.
Carol Levy December 06, 2013 at 09:58 AM
Delilah, that is missing from the article, For what job did they hire him? They knew his disability, they hired him, it was on them to then give him jobs he could do. Would you hire a janitor to be a CEO? Would you hire a pastry chef to be the janitor? You hire based on qualifications. He was not hired because he was deaf. I agree I think he is using that, he was fired because he could not do the job that the person hiring should have made sure he had the capacity to do.
DELIAH ONE December 06, 2013 at 10:31 AM
Carol, he was having a hard time on the phone. Hearing impaired? Maybe he could hear some but not enough. They gave him a chance. He met his limitation. Just time to try something else. Many of us have tried a job that someone else could do better. Some may never give him a chance. Finding the right job is something we all have faced. When I have lost a job, I looked at myself and moved on. I certainly didnt go for the sympathy vote. Life lesson. At least he was given the chance, and it didnt work out. Kudos to him for trying , kudos for giving someone that chance. Time to move on to something better suited as we all have done.
Carol Levy December 06, 2013 at 10:39 AM
That also is missing from the article, how impaired is his hearing? It is plausible that the manager asked him can you hear well enough to answer phone etc and he said yes. If so, then youre right he had his shot. If his hearing was so impaired he could not and was not asked then it is on the manager. Either way, yes he needs to look for something else that he can do better.
DELIAH ONE December 06, 2013 at 10:41 AM
have a nice day Carol....... good chat
the truth is a dope December 06, 2013 at 11:59 AM
we know it fell on DOPE ears with a comment like that
The Truth December 06, 2013 at 12:24 PM
Dope ears? Really? You are such a retard Dope-Troll...
Carol Levy December 06, 2013 at 03:01 PM
Delilah, you too. ((*_*))
Simon Buckingham Is Not The Truth December 08, 2013 at 06:59 PM
If this kid was black, The Truth would be cheering for his firing and saying he shouldn't have gotten a job in the first place. He doesn't want any competition for low skill white people in the service industry, in his fantasy world it's the reason his single mama makes $12.50 an hour and not $30!
The Truth December 09, 2013 at 08:35 AM
Simon you have got to be, the single most retarded poster on The Patch. You may be even more retarded than the Dope-Troll (although sometimes I wonder if you're not one in the same, since you "both" seem to conveniently jump on me at the same time). That is by far the dumbest thing I've seen you post yet, but I'm sure you'll find a way to lower the bar even more you always do. You inject race into EVERY subject you comment on regardless if race is discussed or not, then you turn around and try to act like I was the one who went there. You are a self-hating WASP burdened with "white guilt" that takes it out on me simply because I have the audacity not to share your warped world view. BTW I know who my father is, do you? You are the definition of a liberal a$$hole...
Mutzi Brown December 09, 2013 at 06:12 PM
The kid is only 17 years old. To have him enter the workforce with this type of experience does deem a very bad taste in my mouth. Shame on you Domino! Have you heard that the customer talks? Why don't we start a boycott against Domino for their unfair accessibility to their employees? Have any one hard of Assistive technology like Video phone, CapTel phones, etc.? This is the 21st century. The CapTel , Videophone are free to companies that hired the Deaf. And DVR is also part in this workforce avenues of entering the Deaf into the work place for experience. The only way I see the Business hire the Deaf knowing that they do get tax breaks for hiring the Deaf. BUT do not provide equal access is illegal. SO CUSTOMERS STAND UP AND LET YOUR HANDS BE SEEN!!!

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